FAQ

How to place a bulk order?
To place a bulk order with us all you need to do is email us on This email address is being protected from spambots. You need JavaScript enabled to view it. with your inquiry and our sales team will contact you and share the catalog & details on wholesale prices, shipping costs and store policies.

Where are we based?
Rag Company is based in LOS ANGELES 1705 S. Campus Ave., Ontario, CA 91761

How can I view your catalogs?
We curate over 1000 SKU's per season and create a product catalog for our customers to view & select styles they'd like to purchase in bulk. To view our catalogs , drop in a email to This email address is being protected from spambots. You need JavaScript enabled to view it.

What is the minimum order quantity?
The MOQ for in stock styles are a min of 12 pairs

Do you provide customization?
Yes, we do provide the option to customize a product and change the detailing, color, heel height, strap closure, etc
The minimum order quantity to qualify for product customization is 120 pairs per style (SKU).

Where do we ship out our products from ?
We ship out our products from our warehouse located in LOS ANGELES 1705 S. Campus Ave., Ontario, CA 91761

Do we accept returns & exchanges?
Yes we do accept returns & exchanges in case you receive a damaged or defective item.